Privacy Policy

Last Updated: April 2026

At ARTES (Al Rayyan Technical & Engineering Services), we are committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us through our contact forms, service requests, or direct communication. This includes:

• Contact details (Name, Email, Phone Number, Company Name).
• Project specifications and service requirements.
• Inquiry details related to Fire Systems, MEP engineering, or AMC services.

2. How We Use Your Information

The information we collect is used solely for the following purposes:

• Providing and managing our engineering and technical services.
• Responding to your inquiries and providing requested quotations.
• Communicating project updates and maintenance schedules.
• Complying with regulatory requirements in the State of Qatar.

3. Data Security

We implement robust technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. As a provider of critical safety systems, we maintain the highest standards of confidentiality for all project-related data.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may only share information with trusted partners or subcontractors when necessary to fulfill a specific service request (e.g., equipment manufacturers for specialized procurement), provided those parties agree to keep the information confidential.

5. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.

6. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your data, please contact us at:

ARTES — Al Rayyan Technical & Engineering Services
Doha, Qatar
Email: info@artes.me
Phone: +974 31 4000 35